CUSTOMER SUPPORT WITH GERMAN

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Wynagrodzenie miesięczne brutto: 3 500,00 zł - 5 000,00 zł

Firma: Antal

Kategoria: Administracja biurowa

Informacje dodatkowe: Wynagrodzenie może wzrosnąć po okresie próbnym

Praca w wymiarze: Pełny etat

Lokalizacja: Gdańsk (pomorskie)

Data publikacji: 27 wrz 2017

Szczegóły oferty

Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznan and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.


Currently, for our Client, we are looking for the Candidates for the position of CUSTOMER SUPPORT WITH GERMAN.

  • Be the first point of contact for Customers,
  • Resolve Customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards,
  • Provide assistance to customers in self-service mediums and assist customer to complete transactions,
  • Record and follow up all customer contacts in customer-facing systems,
  • Liaising with customers and supply chain departments in coordination of delivery process,
  • Enthusiastically communicating to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing with changes or canceling the sales order,
  • Supporting in the resolution of delivery queries.

  • German: B2/C1,
  • English: B2/C1,
  • Excellent social skills,
  • Strong customer focus,
  • Ability to take care of multiple tasks and dealing with dynamic environment,
  • Ability to collaborate authoritatively in a team,
  • Good working knowledge of MS Office tools and Outlook.
 The offer:
  • Unusual opportunity to fulfill your potential with personal and professional development programs,
  • Work in a smart and motivated team within an encouraging and expansive culture with strong values,
  • Attractive salary and bonuses,
  • Good atmosphere at work and agreeable working environment,
  • Opportunity to participate in social and community projects,
  • Stable working conditions based on employment contract,
  • Set of social benefits.

If we have sparked your interest, let me know by simply sending your application on piotr.ilewicz@antal.pl

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